Segway Muxi Pro review

Should you buy one?

Buy the Muxi Pro if you want a compact cargo e-bike that can carry a kid on the back, you ride some gravel or dirt along with pavement, and you would rather let the bike pick your gear than shift yourself. I took it up a steep gravel climb and onto a dirt trail, and it pulled me up without trouble.

Skip it if you only ride smooth pavement. The regular Segway Muxi has the same motor and battery, costs $300 less on Segway’s store, and Segway lists it about 9.5 lbs lighter.

What decides it: the front fork and the electronic auto shifter. Those are the two upgrades the extra money buys. If you ride gravel or dirt or don’t want to think about gears, get the Pro.

Check the Muxi Pro at Segway (affiliate link)

Quick specs

Source: Segway’s Muxi Pro store page and Muxi Pro vs Muxi comparison, checked Oct 23, 2026.

Who it’s for

• Parents who want to put a kid on the back for short trips.
• Commuters who can’t charge where they park. The battery lifts out by a strap so you can charge it at your desk.
• Riders whose routes mix pavement with gravel or packed dirt.
• Riders who don’t want to choose gears. The bike shifts for you.

Who should look elsewhere

• Riders on smooth paved paths only. The regular Muxi will be fine for you.
• Anyone who wants to pick their own gear. There is no manual shifter.
• Riders over 265 lbs, Segway’s rider limit.
• Anyone who has to carry the bike up stairs.
• Riders who want music out loud from the bike. The speaker is for the security functions only.

Muxi Pro vs Muxi

I reviewed the regular Muxi first, so most of my video is about what changed. The Pro has a front fork; the Muxi had no suspension at all. The Pro came with fold-out foot pegs on the back. The left side has more buttons, including turn signals. It looks like the exact same frame and crankset. My Muxi was a greenish color and this one is a light sky blue.

The Pro carries the same 717 Wh battery but Segway rates it for 73 miles against the Muxi’s 80. If range matters more to you than the fork and gears, the plain Muxi is the better pick on paper.

Front fork suspension

The fork gives you a little cushion on gravel, and on the dirt trail at the end of my video it kept the ride comfortable, even though that trail isn’t what this bike is designed for. Segway lists 70 mm of travel. If you ride gravel or dirt, get the Pro. If you only ride paved bike paths, you don’t need the fork, though it does add comfort.

Rear rack, pegs and carrying a kid

The rack is part of the frame with the tail light built in, and the label on mine says 121 lbs. Segway lists the same, plus 33 lbs for the front basket and 418 lbs total payload.

The Pro ships with fold-out pegs. I have a 7-year-old and an 11-year-old, and I said I could put a towel on the rack and let them ride on the pegs and hold onto me or the handle under the seat. Segway also sells an optional Passenger Kit for the Pro for carrying another rider.

The 121 lb rack rating, the 265 lb rider limit and the 418 lb total are separate limits. Add up you, your passenger and your cargo before you load it.

The suitcase battery

Like the other Segways I’ve tested, the Muxi Pro’s battery has a built-in strap. You unlock it, lift it out and carry it like a small suitcase, so you can charge it inside at work or at home. I really like that design. Segway rates it at 48V and 717 Wh, IPX7, with about a 7-hour charge.

Controls, grips and the app

The grips are the elongated kind that give your palm a place to rest. On a longer ride your hands feel better.

The left side has a joystick that moves through the display menu while you ride. It can control music on your phone, but the bike’s speaker doesn’t play music. There’s a horn button and the power button on top.

You have to connect the bike to Segway’s app. On the Muxi I complained about creating an account, agreeing to terms and watching safety videos just to power it on. On the Pro you can now skip the safety videos, and I thanked Segway for that.

Turn signals

The left side has the turn signal switch. You get a beep from the speaker and signals below the tail light. Turn signals on an e-bike feel a bit gimmicky to me, but they are there if you want them.

Assist, throttle and cadence

On the right side you press plus or minus to change assist. The display doesn’t show numbers; a little bicycle on a blue bar moves from low to medium to high.

The thumb throttle works from zero. It’s the same hub motor as the Muxi, very quiet and very powerful. Segway lists 750W and 80 Nm.

An up and down button sets the cadence the bike targets, from 40 rpm to 100 rpm. Set it low if you pedal slowly and high if you spin fast. That setting also drives the auto shifter.

Segway says the Pro can be set to Class 1, 2 or 3, or a Hybrid mode with throttle to 20 mph and pedal assist to 28 mph, where local law allows. My e-bike laws by state page and Class 2 vs Class 3 guide cover the rules.

Lights, brakes and tires

A button on top turns on the lights. The headlight sits on the front fender, and the tail light is built into the rack. Squeezing a brake makes the tail light brighter, like a car.

You get hydraulic disc brakes front and rear; Segway lists 2-piston calipers and 180 mm rotors. The tires are the same as the Muxi’s, 20 x 3.0 inches on Segway’s spec.

The hill climb

Near the end of my video I took the Muxi Pro up a steep gravel incline, and it had plenty of power to pull me up. Then I rode a dirt trail, and the fork kept it comfortable.

The electronic shifter

There’s no manual shifter. The bike uses your cadence setting to shift for you. Segway lists 9 speeds.

It worked well, with one catch. A couple of times on hills I wished I was already in a lower gear. It took about half a second to switch, and then I was in the right gear. If I got stuck, I used the throttle. I use the throttle most of the time anyway and pedal when I feel like it.

How it compares

Sources: Segway’s Muxi Pro vs Muxi page and store (Oct 23, 2026); Segway’s Xyber Air press release (Oct 13, 2026); Aventon’s page via my Aventon Abound SR review (Oct 22, 2026). “Not listed” means the source page doesn’t give it.

The Abound SR is the closest match from another brand: a compact cargo bike with a 750W motor and front suspension. It has a manual 8-speed and a higher rack rating. The Muxi Pro has the suitcase battery, auto shifting and more rated range. For more options see my best cargo e-bike guide.

Pros and cons

Pros

• Front fork that made gravel and dirt comfortable
• Auto shifting that mostly picked the right gear
• Quiet, powerful hub motor that pulled me up a steep gravel hill
• Thumb throttle that works from zero
• Removable strap battery you can charge at your desk
• Fold-out pegs and a 121 lb rack
• Palm-rest grips
• Safety videos in the app can now be skipped

Cons

• No manual shifter; on a couple of hills it took about half a second to drop a gear
• App setup is still required
• The speaker won’t play music
• Assist level shows as a bar, not a number
• 82.2 lbs on Segway’s spec
• Lower rated range than the Muxi on the same battery

FAQ

What’s the difference between the Muxi Pro and the Muxi?

The front fork and the auto shifter. The Pro also adds pegs, turn signals and a 28 mph Class 3 mode (23 mph on the Muxi).

Can it carry a kid?

The rack is rated for 121 lbs and the Pro comes with pegs. I said I could put my 7- and 11-year-old back there.

Can I shift gears myself?

No. You set a target cadence between 40 and 100 rpm and the bike shifts for you.

Do I have to use the app?

Yes, you have to connect the bike to it. The safety videos can be skipped now.

How far does it go?

Segway rates it up to 73 miles on the 717 Wh battery.

Price

As of Oct 23, 2026, Segway’s store lists the Muxi Pro at $1,999.99 and the Muxi at $1,699.99. The store also shows $200 off when you buy two e-bikes, valid through Nov 18, 2026.

Check the Muxi Pro at Segway (affiliate link)

Related reviews and guides

• Segway Muxi review
• Segway Xyber Air first look
• Aventon Abound SR review
• Best cargo e-bike
• Class 2 vs Class 3 e-bikes
• E-bike laws by state

“the God who equipped me with strength and made my way blameless.” Psalm 18:32 (ESV)