In this guide (14 sections)
- The short answer
- How I tested them
- Specs side by side
- Where they’re the same
- Where the Xyber Air is different
- Which modes you can use where you live
- Range: what Segway says and what I think
- Charging and battery care
- What each one costs all in
- Delivery, returns and warranty
- Which one should you buy?
- Price
- FAQ
- Related reviews and guides
The short answer
I’ve now had three Segway e-bikes in my driveway: the Muxi, the Muxi Pro and the new Xyber Air. On paper they look like the same bike in three outfits. They share a 750W rear hub motor rated at 80 Nm, a 717 Wh battery that lifts out like a briefcase, hydraulic disc brakes with 180 mm rotors, and Segway’s app with AirLock. After reviewing each one, I think they’re built for three different people.
- Get the Xyber Air if you want the moto look and you’ll ride on the throttle, on pavement plus gravel or trails. It has the fattest tires, the longest fork travel and the most fun ride of the three. It is not a cargo bike, and pedaling it at my height is uncomfortable.
- Get the Muxi Pro if you want to carry a kid or groceries and you ride some gravel or dirt. It has a 121 lb rack, fold-out pegs, a front fork and a 9-speed that shifts itself.
- Get the Muxi if you ride smooth pavement and want the lightest and cheapest of the three. Same rack rating as the Pro, no suspension, single speed.
All three cost $1,699.99 to $1,999.99 on Segway’s store as of Oct 26, 2026.
Check the Xyber Air at Segway (affiliate link; on sale Oct 27, 2026)
Check the Muxi and Muxi Pro at Segway (affiliate link)
How I tested them
I reviewed the Muxi first, then the Muxi Pro, then the Xyber Air. Each one got its own full video and its own review page: the Muxi, the Muxi Pro and the Xyber Air. I’m about 6’1” and 200 lbs, and I mostly ride on throttle.
I didn’t ride them on the same day or the same route, so I can’t give you a stopwatch shootout. I did take the Muxi Pro and the Xyber Air up steep gravel climbs, and I rode the Muxi up hills. Everything below is either what I saw and felt on those rides, or a number from Segway that I’ve labeled as Segway’s.
Specs side by side
| Spec | Segway Xyber Air | Segway Muxi Pro | Segway Muxi |
|---|---|---|---|
| Price (Segway store, as of Oct 26, 2026) | $1,999.99 | $1,999.99 | $1,699.99 |
| Style | Moto-style, fixed seat | Compact cargo | Compact cargo |
| Motor | 750W rear hub, 1,600W peak | 750W direct-drive rear hub | 750W direct-drive rear hub |
| Torque | 80 Nm | 80 Nm | 80 Nm |
| Battery | 48V, 717 Wh | 48V, 717 Wh | 48V, 717 Wh |
| Rated range (Segway) | Up to 58 mi | Up to 73 mi | Up to 80 mi |
| Charge time (Segway) | About 7 hours | About 7 hours | About 6.5 hours |
| Class modes | 1, 2, 3 and Hybrid | 1, 2, 3 and Hybrid | 1, 2 and 3 |
| Class 3 top speed (Segway) | 28 mph | 28 mph | 23 mph |
| Gears | Single speed | 9-speed, electronic auto | Single speed |
| Front suspension | 80 mm dual-crown fork | 70 mm fork | None |
| Tires | 20 x 4.0 in | 20 x 3.0 in | 20 x 3.0 in |
| Rear rack rating | 22 lbs (optional rack) | 121 lbs | 121 lbs |
| Max payload (Segway) | 330 lbs | 418 lbs total, 265 lb rider | 265 lb rider, total not listed |
| Weight (Segway) | 84 lbs | 82.2 lbs | 72.75 lbs |
| Turn signals | No | Yes | No |
| My 0 to 20 mph | About 7 to 7.5 s on gravel | Not tested | Not tested |
| My tested range | Not tested | Not tested | Not tested |
Sources: Segway’s Xyber Air store page and Oct 13, 2026 press release; Segway’s Muxi Pro vs Muxi page (Sept 29, 2026); store prices checked Oct 26, 2026. Rows marked “my” are from my own riding.
Where they’re the same
The briefcase battery
This is the thing I like most about Segway’s e-bikes, and all three have it. On the Muxi the battery unlocks with the included key and lifts out by a cloth handle. On the Muxi Pro there’s a strap. On the Xyber Air you lift the seat and pull the battery out the same way. Every Segway I’ve tested so far has this briefcase-style battery, and it means the bike doesn’t have to come inside to charge. Ride to work, carry the battery to your desk, ride home full.
The Xyber Air also has a keyhole and a flap on the side, so you can plug in the charger with the battery still on the bike. Segway rates all three batteries at 717 Wh.
The app, AirLock and the display
All three need Segway’s app. On the Muxi, I had to create an account, agree to terms and watch safety videos before it would power on, and that was my biggest complaint about it. By the Muxi Pro you could skip the videos. By the time I got to the Xyber Air, I’d come around. The app still bugs me a little, but Segway does a really good job with locking and unlocking.
That’s AirLock. Each bike unlocks when you walk up with your phone and locks when you walk away, kind of like a Tesla. On the Xyber Air I also called out Apple Find My, which Segway lists as standard. Segway’s press release says GPS, Lost Mode and AirLock need a subscription after the first year, at a price it hasn’t published.
The displays work the same way: full color, run with a small joystick under your left thumb, with navigation from your phone and controls for whatever music your phone is playing. On the Muxi and Muxi Pro the speaker won’t play music out loud. On the Xyber Air I only used the controls for music already playing on my phone. On the Xyber Air I called the music and navigation a little gimmicky for my kind of riding, though they could make sense on a longer commute.
The motor and the throttle
All three use a 750W rear hub with 80 Nm on Segway’s spec, and all three have a throttle that works from zero. On the Muxi it felt very powerful, even uphill with me at 200 lbs. On the Muxi Pro it pulled me up a steep gravel climb without trouble. On the Xyber Air it pulled me up a steep, bumpy gravel incline in Class 2 at full throttle, dropping to about 12 to 14 mph near the top. Segway lists 1,600W peak for the Xyber Air.
The difference is how you work that throttle. The Muxi and Muxi Pro use a thumb throttle. The Xyber Air uses a twist throttle, like a motorcycle. On the Xyber Air the throttle still works even with pedal assist turned all the way down to none.
The brakes
All three have 2-piston hydraulic disc brakes with 180 mm rotors on Segway’s spec. On the Xyber Air I said the brakes gave me incredible control and stopping power on loose gravel, and I could feel electronic braking from the rear motor kick in when I squeezed the levers just a hair. That made it smoother and gave me more control.
Where the Xyber Air is different
It’s built for fun, not for cargo
The Muxi and Muxi Pro are compact cargo bikes. Their racks are part of the frame, and the label on each says 121 lbs. The Muxi Pro adds fold-out pegs. With my 7- and 11-year-olds, I said I could put a towel on the Pro’s rack and let them ride back there.
The Xyber Air doesn’t have that. Segway sells an optional rear rack for $79.99 that carries 22 lbs. If you need to haul a kid or a week of groceries, the Xyber Air is the wrong bike, and the Muxi or Muxi Pro is the right one.
What the Xyber Air gives you instead is the ride. The thing I didn’t expect was how much fun it would be. It has plenty of speed, and plenty of power when I needed it most going up a hill.
The seat and the pedaling
The Muxi’s seat felt almost like memory foam. The Xyber Air’s seat is very plush but also firm, and I found it super comfortable. With the fork and the fatter tires, the Xyber Air was the most comfortable of the three on gravel.
The catch is pedaling. The Xyber Air has a fixed, moto-style seat. At 6’1”, pedaling it is uncomfortable for me, the same complaint I’ve had on every fixed-seat bike I’ve tested. In practice I started with my feet on the ground, rode on the throttle and used the pedals as footrests. If I’m pedaling this bike, I’m doing something wrong. Segway lists the Xyber Air for riders 4’8” to 6’. It fit me, but just.
If you actually want to pedal for exercise, the Muxi Pro, with a normal saddle and nine gears, is the better pick.
Suspension and tires
The Muxi has no suspension. You get 20 x 3 inch tires and the cushy seat, and it rides like a beach cruiser. The Muxi Pro adds a 70 mm fork, and that kept a dirt trail comfortable. The Xyber Air has an 80 mm dual-crown fork and 20 x 4 inch tires. I tested it mostly on gravel, and with those beefier tires and the fork it felt really comfortable. None of the three has rear suspension.
Gears
The Muxi Pro is the only one with gears. It has a 9-speed that shifts for you based on a target cadence you set from 40 to 100 rpm. It mostly picked the right gear, but on a couple of hills it took about half a second to drop. The Muxi and the Xyber Air are single speed. On the Xyber Air I didn’t miss gears, because I was on the throttle.
Class modes
All three let you change class in the settings. On the Xyber Air, in the menu I could pick Class 1, Class 2, Class 3 or Hybrid on the fly. Segway says Class 3 is 28 mph on pedal assist, and Hybrid gives you the throttle to 20 mph with pedal assist to 28 mph where it’s legal. Segway’s one-sheet marks Hybrid “Except CA, NY and certain other states,” and its store page says it isn’t available in California. I rode the Xyber Air in Class 2 for my testing, so I can’t tell you what it feels like at 28 mph.
The Muxi Pro has the same modes. The Muxi tops out at 23 mph in Class 3, and on my Muxi you lose the throttle in Class 3. Check my Class 2 vs Class 3 guide and e-bike laws by state before you switch modes.
Lights and signals
The Xyber Air has a 600-lumen headlight on Segway’s spec and a daytime running light that’s always on, which I like for safety. One tap on the power button turns off the automatic headlight, one more tap turns it on, and a double tap goes back to auto. In the back there’s a brake light and no turn signals. You know I don’t like turn signals on e-bikes. The Muxi Pro has them, with a beep and signals under the tail light. I called those gimmicky. The Muxi doesn’t have them.
The kickstand
Small thing, but I use a lot of kickstands. The Muxi’s kickstand felt cheaper than the rest of the bike. The Xyber Air’s is above most e-bikes I’ve tested. I parked it at an angle on a slope with a lot of weight on the kickstand, and it didn’t lean at all.
Which modes you can use where you live
This matters more for the Xyber Air and the Muxi Pro than for the Muxi, because they’re the two with a 28 mph Class 3 and a Hybrid mode. Most states use the same three classes: Class 1 is pedal assist to 20 mph, Class 2 adds a throttle to 20 mph, and Class 3 is pedal assist to 28 mph. Many states and towns keep Class 3 off multi-use paths or set an age limit for it. Hybrid isn’t a standard class at all, which is why Segway excludes it in CA, NY and certain other states. Segway also told Popular Science that switching classes may not be permitted in certain jurisdictions, including California.
If you’re buying for a teen, Class 2 at 20 mph is the setting I’d plan around on any of the three. My parents’ guide, e-bike classes explained and e-bike laws by state cover the details.
Range: what Segway says and what I think
All three carry the same 717 Wh battery, yet Segway rates the Muxi at 80 miles, the Muxi Pro at 73 and the Xyber Air at 58. The Xyber Air has the fattest tires and the heaviest frame, so a lower rating makes sense. I didn’t run a range test on any of the three. On the Xyber Air, I said I think you’ll be at 50 miles at most in the real world, especially if you’re carrying any weight. Segway lists about 7 hours to charge it, so a long day of riding is a plug-it-in-overnight situation.
Charging and battery care
Because all three share the same 48V, 717 Wh battery size on Segway’s spec, living with them is the same. Pull the battery, carry it inside, plug it in overnight. Segway lists IPX7 for the battery on all three.
Segway hasn’t published a Xyber Air manual as of Oct 26, 2026. Segway’s manual for its original Xyber gives guidelines I’d follow on any of these until the Air’s manual is out: charge between 14°F and 104°F, keep the port dry before plugging in, use only the genuine charger, charge at least every 60 days in storage, and don’t pressure wash the bike. That manual suggests replacing the battery after 500 cycles or 6,213 miles. Check your own bike’s manual too.
What each one costs all in
| Item | Xyber Air | Muxi Pro | Muxi |
|---|---|---|---|
| Bike (Segway store, Oct 26, 2026) | $1,999.99 | $1,999.99 | $1,699.99 |
| Rear rack | $79.99 optional, 22 lbs | Built in, 121 lbs | Built in, 121 lbs |
| Fenders | On my review unit; check Segway’s listing. $79.99 if sold separately (press release) | Not listed | Not listed |
| Lockable storage | Bag on my review unit; check Segway’s listing. $99.99 if sold separately (press release) | Not listed | Not listed |
| Smart features after year one | Subscription, price not published | Not listed | Not listed |
| Home delivery | Not listed as of Oct 26, 2026 | Not listed | Not listed |
To make the Xyber Air do what the Muxis do out of the box, you’d add the $79.99 rack, and you’d still have a 22 lb limit instead of 121. My review unit came with fenders and a lockable bag under the seat, which has a 3-digit combination, and the fenders kept the gravel off me. Check Segway’s listing to see whether they’re included or sold as a separate add-on.
If you’re buying two, say a Xyber Air for you and a Muxi Pro for your spouse, Segway’s store has been showing $200 off when you mix and match any two e-bikes, valid 10/1 to 11/18, 2026. Check that it applies at checkout.
Delivery, returns and warranty
All three are sold on Segway’s store with dealer pickup or home delivery. Segway’s store says to allow 5 to 10 days for shipping and assembly, and inventory may still need assembly time, so call your dealer to confirm. All three carry a 2-year limited warranty on Segway’s store.
Segway’s e-bike return terms, checked Oct 26, 2026, allow a return within 30 days of pickup or delivery, to the same dealer, with under 5 miles on the odometer, no damage, all parts and Segway’s written approval. A restocking fee applies by model. The Xyber Air isn’t on Segway’s fee table yet. The store page also shows a “14-Day Return Policy” badge, so ask which applies. Five miles isn’t much of a test, so book a dealer test ride first if you can. Segway’s store has a test ride button.
Which one should you buy?
The Xyber Air if you want a moto-style bike that’s a blast on the throttle and handles pavement, gravel and trails. I think it’s a great overall package at $2,000. Skip it if you ride only pavement, need to carry cargo or want to pedal for exercise. I’m also planning six-month and one-year follow-ups on it.
The Muxi Pro if a kid or cargo is going on the back and your rides include gravel, dirt or hills. It’s the same price as the Xyber Air.
The Muxi if you ride smooth pavement and want the lightest and cheapest of the three, with the same 121 lb rack.
None of them if you’re well over 6’ and want to pedal the Xyber Air, if you need more than one kid on the back, or if you want a step-through frame you can pedal for exercise. For those, start with my best cargo e-bike guide and best e-bike for hills.
Here’s how I’d put it to a friend. If you’d smile seeing it in the garage and you’ll ride it for fun, the Xyber Air. If it’s going to replace a car trip to school or the store, a Muxi. Then pick Pro or not based on whether your roads are smooth.
Price
As of Oct 26, 2026, Segway’s store lists the Xyber Air at $1,999.99 (orders open Oct 27), the Muxi Pro at $1,999.99 and the Muxi at $1,699.99. My Xyber Air review unit came with fenders and a lockable bag. Check Segway’s listing to see whether they’re included or sold as a separate add-on. If sold separately, Segway’s Oct 13, 2026 press release lists $79.99 for fenders and $99.99 for the bag. The rear rack is $79.99.
Check the Xyber Air at Segway (affiliate link; it doesn’t cost you any more)
Check the Muxi and Muxi Pro at Segway (affiliate link)
FAQ
Do the Xyber Air and Muxi share a battery?
All three bikes use a 48V, 717 Wh briefcase-style battery on Segway’s spec. I haven’t tried swapping one between bikes, and Segway doesn’t say whether they’re interchangeable.
Which Segway e-bike is best for hills?
All three got me up hills. The Xyber Air held about 12 to 14 mph on a steep gravel climb in Class 2 at full throttle. The Muxi Pro adds gears if you want to pedal up. See my best e-bike for hills guide.
Can the Xyber Air carry a passenger?
I wouldn’t plan on it. Segway’s optional rack is rated for 22 lbs. The Muxi Pro has pegs and a 121 lb rack. See my passenger seat guide.
Is the Xyber Air street legal like the Muxi?
Yes, Segway sells all three as Class 1, 2 or 3 e-bikes. Hybrid mode on the Xyber Air and Muxi Pro is excluded in CA, NY and certain other states.
Which is the most comfortable?
For me, the Xyber Air on gravel, because of the 80 mm fork and 4-inch tires. The Muxi’s seat felt almost like memory foam, but it has no suspension.
Which one is best for a tall rider who wants to pedal?
The Muxi Pro. It has a normal saddle and nine gears. The Xyber Air’s fixed seat made pedaling uncomfortable for me at 6’1”.
Which one is lightest?
The Muxi, at 72.75 lbs on Segway’s spec. The Muxi Pro is 82.2 lbs and the Xyber Air is 84 lbs.
Related reviews and guides
- Segway Xyber Air review
- Is the Segway Xyber street legal?
- Segway Xyber Air classes: switching 1, 2, 3 and Hybrid
- Segway Muxi Pro review
- Segway Muxi review
- Segway Xyber Air alternatives I’ve tested
- Segway Xyber Air: who should buy it
- Segway Xyber Air specs, range and price
- Segway Xyber Air vs the original Xyber
- Best cargo e-bike
“Commit your work to the LORD, and your plans will be established.” Proverbs 16:3 (ESV)
Check prices for the bikes in this guide
Prices change often, so these links go to the current listing. I only show a price where it's in my review data.
- Segway Muxi · $1,699
- Segway Muxi Pro · $1,999
- Segway Xyber Air · $1,999
Some of these are affiliate links: I may earn a commission at no extra cost to you. Disclosure