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Segway Muxi vs Segway Muxi Pro

I've reviewed both of these on my channel. The numbers below are from each brand's listing and my own testing; the takes are from my reviews. A dash means I couldn't verify that number yet.

Key differences

Segway Muxi

6.5AEB Scorehow it works

A comfortable cruiser-style commuter with a strong throttle and a briefcase battery. No suspension, single speed, and the app is required to start.

Segway Muxi Pro

6.2AEB Scorehow it works

A compact cargo e-bike with a front fork and auto shifting that carried me up a steep gravel hill. It costs $300 more than the Muxi.

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Side by side

Segway Muxi e-bikeSegway MuxiSegway Muxi Pro e-bikeSegway Muxi Pro
Price$1,699$1,999
TypeCargoCargo
Motor750 W750 W
Battery717 Wh717 Wh
Rated range80 mi73 mi
My tested range——
Tires
Weight72.75 lb (Segway)82.2 lb (Segway)
BrakesHydraulic disc, 2-piston, 180 mmHydraulic disc, 2-piston, 180 mm
Max load418 lb total418 lb total
AEB Score6.56.2
BuyCheck SegwayCheck Segway

What I said about the Segway Muxi

A comfortable cruiser-style commuter with a strong throttle and a briefcase battery. No suspension, single speed, and the app is required to start.

I tested the Segway Muxi for several weeks. The 750W hub motor and throttle pulled hard every time, including up hills, the seat is very comfortable, and the battery lifts out like a briefcase so you can charge it at work. The rack is rated for 121 lbs. My biggest complaint by far was the app: I had to download it, make an account, agree to the terms and watch safety videos just to power the bike on. It has no suspension and is single speed, so it's best on smooth pavement.

My video review

Liked

  • Strong throttle that works from zero and pulls hard on hills
  • Briefcase-style removable battery you can charge at work
  • Very comfortable, memory-foam-like seat
  • Palm-rest grips
  • 20 x 3 inch tires with a cruiser feel
  • Rack with a 121 lb rating and an integrated tail light
  • Hydraulic disc brakes front and rear
  • Bright LED headlight and a battery skid protector
  • AirLock auto unlock with the app
  • Lightest bike in my comparison table at 72.75 lbs on Segway’s spec

Didn't

  • The app, an account and terms were required just to power it on
  • No suspension at all
  • Single speed
  • The speaker can’t play music
  • Cheaper-feeling kickstand
  • The horn sounds very electronic

What I said about the Segway Muxi Pro

A compact cargo e-bike with a front fork and auto shifting that carried me up a steep gravel hill. It costs $300 more than the Muxi.

I rode the Segway Muxi Pro for several weeks, including a steep gravel climb and a dirt trail, and its 750W hub motor pulled me up without trouble. It adds a front fork and an electronic auto-shifting 9-speed over the regular Muxi, plus fold-out pegs and a 121 lb rack for carrying a kid. The auto shifter mostly picked the right gear, but on a couple of hills it took about half a second to drop one, and there's no manual override. App setup is still required. If you only ride smooth paths, the regular Muxi does the same job for $300 less.

My video review, published

Liked

  • Front fork suspension that made gravel and dirt comfortable
  • Electronic auto shifting that mostly picked the right gear
  • Quiet, powerful 750W hub motor; pulled me up a steep gravel hill
  • Thumb throttle that works from zero
  • Suitcase-style removable battery you can charge at your desk
  • Fold-out pegs and a rack rated for 121 lbs
  • Comfortable palm-rest grips
  • Turn signals, horn and brake-brightening tail light
  • You can now skip the safety videos in the app

Didn't

  • No manual shifter; on a couple of hills it took about half a second to drop a gear
  • App setup is still required to use the bike
  • The speaker won’t play music
  • Assist level shows as a bar, not a number
  • 82.2 lbs on Segway’s spec sheet
  • Lower rated range than the plain Muxi on the same battery

Who should skip each one

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